Balaji has got extensive domain knowledge of his subjects and is a star in ITIL implementation. My discussions with him were in all aspects of process designs, training, and rollout. He himself is a good auditor and knows what could go wrong beforehand and starts acting on it. He is the thoroughbred team leader and he is the perfect mentor and guides for his junior colleagues and someone whom his superiors can rely on him. He is a great friend of mine and always helpful. I wish him all the luck in his current and future endeavors.

Balaji is a very good person to work with as a colleague, always ready to help, has the zeal to get into details and solve the problem from the root. Balaji has a very good understanding of Project Management & process implementation and management. Reach industry experience and domain knowledge. He himself always believes in learning which makes him a very good trainer by nature. Would like to thank him for all the help he extended by going out of his way while working together and at the time of I was preparing for my ITIL V.3 Expert certification.

Balaji is a great human being, a very good trainer where he got expertise. He can deliver a value-added solutions that focuses on IT Service Management, Business Transformation and Organizational Change Management based on ITIL best practices that focus on the people, process, and technology.

It was a pleasure getting associated with Balaji,he is one of the most motivated, intellectual, and helpful people I have met. Apart from his excellent training skills, he is always eager to assist you in any way he can and if he can he finds someone he knows who can! He is also one of the most well-connected people I know.

Balaji Sir was my trainer for ITIL V3 Foundation and I am privileged to work with him on various ITSMS, ITIL projects for our banking clients. He is an effective trainer with a vast knowledge base as well as a great, reliable person to work with !!! I thank him for everything he has done for ProcessLOGIX & for being my friend for a lifetime.

Balaji has thorough knowledge of ITSM processes and played a key role in giving process orientation to the team. Apart from his domain skills, he has extremely good interpersonal skills. He is also very organized in terms of his time management and delegation.