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Corporate Training
Accredited and tailored programmes delivered in-house to your teams — service management, governance, security, AI, project delivery and process improvement.
Organisations, not individuals
In-house cohorts of 8 to 25 — service desks, infrastructure and application teams, PMOs, risk and audit functions, and the managers above them. I do not run open public batches.
On site, virtual or blended
Classroom at your location, live virtual across time zones, or a blend with pre-work and post-course clinics. Exam-track courses run against the accrediting body's syllabus and exam.
Your incidents as the case study
Where you are willing, I build the exercises from your own major incidents, change failures and audit findings. People argue with a textbook; they do not argue with last quarter's outage.
Catalogue
What I teach
Accredited exam-track courses are marked. Everything else runs as a capability workshop — same rigour, no exam fee, scoped to a day or two.
Service management & governance
The core of the practice. How work reaches your teams, what happens to it, and how the board knows it is under control.
Security, AI & assurance
The fastest-moving part of the syllabus. AI management systems are where information security was fifteen years ago — and boards are being asked about it now.
Project, delivery & improvement
For PMOs and delivery organisations that need a method their auditors recognise and their teams will actually use.
Cloud, data & foundations
Enough literacy for non-specialists to make good decisions and ask uncomfortable questions of their vendors.
Behaviour & leadership
Process fails on people, not on diagrams. These are the sessions clients ask for a second time.
ITIL®, PRINCE2®, PRINCE2 Agile® and AgileSHIFT® are registered trade marks of their respective owners. COBIT® is a trade mark of ISACA. PMP® is a registered mark of the Project Management Institute. Accredited courses are delivered through the relevant accredited training organisation; the accrediting body sets the syllabus and the exam.
Commissioning a programme
What a training conversation looks like
The need behind the request
“We need ITIL training” is usually a symptom. Twenty minutes normally reveals whether the answer is a course, a process fix, or a conversation with a supplier.
Cohort and calendar
Who is in the room, what they already know, and how many days you can genuinely release them for. Split cohorts beat one heroic batch.
Tailoring
Your terminology, your tooling, your escalation matrix. Accredited content stays intact; the examples become yours.
After the room empties
Exam results are a milestone, not the outcome. Follow-up clinics and a light measure or two show whether behaviour actually changed.
Tell me who needs to learn what.
Send the team, the topic and the window you have. You will get an honest answer about whether training is the right instrument — and a proposal if it is.